Help Center Billing and refunds

Can I get a refund on my CV Snapshot site?

Refunds depend on how far your site has progressed:

StageRefund
Before design work beginsFull refund of your plan price
After your first design draft is delivered50% of your plan price
After you approve your design or your site launchesNo refund

Domain costs are never refunded. We normally register your domain at launch; if we register it earlier to secure a popular name, its cost is deducted from any refund.

Charged for a renewal you didn't intend? Contact us within 14 days for a full refund of that renewal. For full terms, see our Terms of Service.

Still have a question? Send us a message.